Frequently Asked Questions – Clean Cars of Collier LLC

Mobile Detailing in Naples, FL - Marco Island, FL - Golden Gate Estates

What is Clean Cars of Collier LLC?
We are a mobile car detailing company. We come to your house or work to clean your car.

What areas do you service?
We serve Naples, FL, Marco Island, FL, and nearby places.

How do I book an appointment?
Click "Book My Appointment" on our website. Pick your services, car size, and date.

Do you have a shop?
No. We come to you! It’s easy and saves you time.

What hours are you open?
We are open every day. Check our website for exact times.

How much does detailing cost?
Prices start at:

• Small cars: $100+
   
• Medium cars: $180+
   
• Large cars/SUVs: $200+
  Special cleanups (mold, pet hair, stains) cost extra.
   

Can I choose just one service?
Yes! You can pick services like window cleaning, vacuuming, seat extraction, and more.

Do you charge extra if my car is very dirty?
Yes. If your car has a lot of dirt, mold, stains, or pet hair, it costs more.

What’s a small car?
Cars like Toyota Camry or Honda Civic.

What’s a medium car?
Cars like Nissan Rogue or Honda CR-V.

What’s a large car?
Big SUVs like a Cadillac Escalade, minivans, and trucks.

Do you clean lifted trucks?
Yes. Lifted trucks have an extra $125 charge per visit.

What is included in the Easy Detailing package?

• Vacuum seats and carpets
   
• Clean windows inside and out
   
• Light wipe down of dash and doors
   
• Clean wheels and tires
   
• Clean door jambs
   

What extra services can I add?

• Carpet or seat extraction
   
• Pet hair removal
   
• Mold or mildew cleaning
   
• Clay bar treatment for paint
   
• Paint sealants
   
• Exterior plastic restoration
   

Do you detail boats, jet skis, or side-by-sides?
Yes with Clean Cars of Collier LLC in Naples Fl & Marco Island, we clean boats, jet skis, ATVs, UTVs, and more.

Do you clean and detail boats?
Yes! Clean Cars of Collier LLC cleans and details boats in Naples, FL and Marco Island, FL.

What boat services do you offer?
We offer many services for boats, including:

• Simple wash (removes saltwater and dirt)
   
• Oxidation removal (restores faded surfaces)
   
• Polishing (makes your boat shiny again)
   
• Waxing (protects your boat from the sun and water)
   
• Vinyl cleaning and protection
   
• Rub rail cleaning

• All Compartments

• Outboard Motors
   

How much does boat detailing cost?
Boat detailing starts at $25 per foot for each step. For example, if your boat is 20 feet and you want washing and waxing, it's $25 per foot for each step.

Can you clean boats in the water?
No. Your boat must be out of the water.

Can you remove oxidation from my boat?
Yes. We specialize in oxidation removal to make your boat look new again. It starts at $25 per foot.

Do you offer boat polishing?
Yes, we polish boats to restore their shine. This service also starts at $25 per foot.

Do you clean and protect boat vinyl seats?
Yes, we clean and put special protection on vinyl to help it last longer and look good.

What is included in a simple boat wash?
Our simple wash cleans off dirt and salt from the outside of your boat, including rub rails. It helps protect your boat’s surface.

Do you clean jet skis and wave runners too?
Yes, we clean jet skis, wave runners, and other small watercraft.

Do you detail/clean car interior mold or mildew?
Yes, with Clean Cars of Collier LLC Mobile Detailing in Naples Fl & Marco Island, we clean mold. But we don't fix big mold problems (remediation). For serious mold, you need a special mold company.

Can you clean car interior throw-up or vomit?
Yes, with Clean Cars of Collier LLC Mobile Detailing in Naples Fl & Marco Island, Prices start at $300-$600 because special tools and cleaning methods are needed.

Do you remove pet hair?
Yes, with Clean Cars of Collier LLC Mobile Detailing in Naples Fl & Marco Island, we remove pet hair. It costs extra depending on how much there is.

Can you remove paint or overspray from my car?
Yes, with Clean Cars of Collier LLC Mobile Detailing in Naples Fl & Marco Island, we remove paint spots and overspray. Prices start around $400-$600+.

Do you clean construction vehicles?
Yes. With Clean Cars of Collier LLC Mobile Detailing in Naples Fl & Marco Island, We remove cement, paint, oil, and hydraulic fluid from work trucks. Prices start at $200+.

What happens if it rains?
We will reschedule your appointment at no extra charge.

Can you detail my car at work or at an apartment complex?
Yes, but please get permission from your property first.

How long does detailing take?

• Easy detail: ~1 hour
   
• Medium detail: ~2 hours
   
• Hard detail: ~3-3.5 hours
   
• Specialty cleaning: ~2-4 hours
   

What cleaning products do you use?
We use safe, professional-grade products. They clean well and won't harm your car.

Do you use eco-friendly products?
Our products are safe and gentle. They do not harm the environment or your car.

How much is the deposit to book online?
This is no deposit but we hold your card information for No-Shows and late cancellations as we value your time and ours.

Can I cancel my appointment?
Yes, but you must cancel at least 10 hours before. Late cancels lose their $50 deposit.

What if I'm late for my appointment?
Please call us. We will do our best, but late arrivals may mean less time for cleaning.

What if I don’t choose the right services?
Please be honest about your car's condition. If your car is dirtier than described, we may not have enough time. We will talk to you to find a fair solution. If we can't agree, your appointment may be canceled, or reschduled and extra charges might apply.

Are employees insured?
Yes. Clean Cars of Collier LLC has full insurance coverage.

Who is responsible if my car is damaged?
We take great care of your car. But we are not responsible for old or hidden damage already on your vehicle.

Will you take pictures of my car?
We sometimes take pictures for our website or social media. If you do not want this, please tell us ahead of time.

How do I ask more questions?
Call or text us any time. Our phone number and email are on the website.

• Remove all personal items from your car before we arrive.
   
• Park in a shaded spot if you can.
   
• Let us know of any special requests before your appointment.